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How Champion Comfort Experts Transformed Their Business by Rebuilding Their Website (And How You Can Do the Same)

In the online world, your website can make or break your success. See what it takes to optimize your business for maximum conversions.

Before Champion Comfort Experts came to us, they’d struggled to market their business effectively. The full home service business couldn’t find a way to make it in the digital space. To start with, their website was quite outdated. This alone stunted the business’ growth.
They reached out to a company that had promised to help. However, that company overpromised but underdelivered.
Luckily, Champion Comfort Experts got in touch with us before their business took too much of a hit. And once we started working with them, everything began changing for the better.
Redesigning the website from the ground up was one of our first and most important tasks. Doing so allowed the business to rebrand and position itself uniquely in the niche. As a result, their profit margins saw a massive boost.
Now, we also did a few additional things to make this all happen. But there’s no doubt that the new website was the critical piece of the business’ current success.
Does the same apply to you? 
Can your website generate the conversions you need to keep growing?
If not, don’t worry. There are many areas of improvement to explore here in this article. Let’s now dive into some of the best ways to maximize your website’s conversions.

Tip #1. Speak to Your Customer Avatar

Many websites in the plumbing and HVAC space look way too technical. To be precise, they talk about the services, tools, specs, and other things that customers don’t really care about. 
Sure, it’s important to let the customer know what you do and how. But it’s far more important to speak their language and address their pain.
You see, the customer doesn’t care about the features of your indoor air quality system. What they care about is having the job done without getting ripped off. They want to know that you’ll do it in a timely fashion and that the problem will be behind them.
Your website content needs to reflect this. 
Your goal should be to address all of your customers’ concerns and put their minds at ease. It’s how you’ll connect with your market more effectively.

Tip #2. Be Authentic

More often than not, you’ll find lots of generic images on a plumbing and HVAC company’s website. You’ll see a picture of a truck or a bunch of stock photos, for example.
The issue with this is that it stops you from building a strong relationship with the customer. And the reason is simple:
People want to do business with real people.
Instead of stock images, put up photos of yourself and your team working. They don’t have to be these fancy photos with amazing production – they just need to look genuine.
Do this and people will instantly trust you more. 
In fact, we’ve split-tested this across thousands of websites. And results showed that businesses get 2-3 times more conversions if they have real images on their website. So focus on authenticity, and people will be more likely to work with you.

Tip #3. Use Multimedia Wherever Possible

They say that a picture is worth a thousand words. If that’s the case, a video is worth a million. You’ll want to leverage multimedia as much as you can on your website to make it engaging and compelling.
Let’s say you stay in front of the camera and explain everything you do. You talk to your audience about their issues and let them know that you can make them go away. Doing it in a video format would give you a massive competitive advantage from the conversions perspective.
Ideally, you’ll want to have a video for each of your services. When you make them, always focus on the information that your audience truly cares about. Let them know that they can trust you and you can expect your conversions to improve drastically.

Tip #4. Leverage Social Proof

There’s no doubt that you should communicate the value that you offer to your market. You need to show that you’re a true expert who can fix their problems after all. However, you don’t want to be the only one saying that about yourself.
Every business will talk about how amazing they are, and customers know it. What they want to see are the real-life experiences that their peers have had with you. Your customers need to hear that someone in their position benefited from working with you.
For this reason, you should take advantage of testimonials and highlight them on your website. 
Have people share their positive experiences and encourage others to work with you. If you can make this happen, your customers will take a lot of the marketing work off your shoulders.

Tip #5. Focus on Website Speed

How fast does your website load? If you don’t know this, you’ll want to figure it out as soon as you can. And there are a lot of free online tools that can do it for you.
This piece of data is crucial to conversions. Website speed impacts not only conversions but also SEO and a user’s overall browsing experience.
The last thing you want to get is a hot lead that ends up leaving because your site won’t load. This happens more often than you think, especially if you don’t even know how fast your site is. 
So, optimize the speed and boost your chances of converting a prospect even further.

Engage Your Market

When someone lands on your website, you want to grab their attention and help them make the buying decision more quickly. This is the essence of high conversions. And for this to happen, your website must be on point.
If it’s been a while since you redesigned it, you might want to consider doing so when you first get the change. Otherwise, you might miss out on a ton of opportunities to land new clients. 
Use the actionable tips you saw here to optimize your website. Then, watch the conversions start rolling in.
If you’d like to discuss how you can generate better results online, let’s schedule a time to chat. You can pick a time that works for you now by going to

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